Resources

Discover the importance of a cohesive loyalty solution for your brand.

Case Studies

WitchDoctor’s achieved 20X ROI in their first year with Lootly

WitchDoctor, an aftermarket motorcycle accessories brand on Shopify, achieved a 20X ROI in its first year with Lootly....

Cannabox achieves 30% increase in repurchase rate with Lootly

2021 Launched Loyalty and Referral Program 30% Increase in Repurchase Rate 20% Decreased CAC Researching loyalty programs we found Lootly to be the best for integration and features Michael Berk Retention Marketing Specialist Company Overview Founded in 2013, Cannabox was the first weed subscription box available on the market, introducing...

Tradefix Direct launches Tradefix Rewards and drives 6X ROI

2021 Launched Loyalty and Referral Program ~6k Average value generated in 30 days 27% % of new customers acquired in 30 days “The functionalities Lootly provides out of the box are very good for the price, compared to custom development for all of it which would be very expensive” James...

With point expiration, Brothers All Natural offered a super seamless customer experience

2021 Launched Loyalty and Referral Program ~$7000 Average value generated in 30 days 12% % of new customers acquired in 30 days “Lootly is such an easy platform to work with. It’s very intuitive for both our team who manages it and our customers who use it!” Andy Keane Marketing...

Savage Cards and Breaks launches their Savage Club with Lootly

2021 Launched Loyalty and Referral Program 4X ROI in 30 days 66% % of new customers acquired in 30 days “People love Savage Club! Lootly powers Savage Club, which differentiates my business from the competition and gives my customers the unique opportunity to brag about their VIP tier.” Hugo Savage...

Natural skincare brand doubled their AOV with their loyalty program

475.3 % ROI in 30 days 2X AOV increase 6% % of new customers acquired in 30 days “For us, it was important to find a software solution that will support our needs, but will also be there when we’re facing challenging situations or have evolving requirements. Lootly is the...

eCommerce Tips

How Lootly Improves BigCommerce Conversion Rate Through Referral and Loyalty Rewards

Driving traffic to your BigCommerce store is only half the battle; conversion rate matters just as much. This guide shows how Lootly’s loyalty and referral rewards improve every funnel stage, from attracting high-intent referrals to reducing cart abandonment and boosting repeat purchases. It also covers key KPIs to track, practical...

Beyond Discounts: Building True Cannabis Brand Loyalty with Meaningful Customer Rewards

Competing on discounts erodes margins and commoditizes cannabis brands. This article explains how dispensaries can build genuine brand loyalty through points-based systems, VIP tiers, personalized rewards, and automated communication. It highlights emotional connection strategies, such as values-based rewards and exclusive access, plus real-world examples like gamified apps and experiential perks,...

From Points to VIP Tiers: Lootly’s Complete BigCommerce Rewards Solution

Customer acquisition costs are climbing. Competition is fierce. And discount-driven shoppers are everywhere. If you’re a BigCommerce merchant relying solely on promotional discounts to drive sales, you’re leaving money on the table. Discounts attract one-time buyers, but they don’t build lasting relationships. What you need is a strategy that...

WooCommerce Rewards: The Ultimate Setup Checklist

Acquiring a new customer costs significantly more than retaining an existing one. E-commerce marketers understand this reality well, constantly seeking strategies to boost customer lifetime value while reducing acquisition costs. As online retail becomes increasingly competitive, keeping your buyers engaged is crucial to maintaining revenue growth and scaling your business...

From Customers to Advocates: Building a Shopify Referral Program That Scales

Customer acquisition is getting more expensive. Ad costs are rising, and capturing the attention of new buyers requires a constantly increasing budget. Yet, many Shopify brands already have a growth asset they completely underuse: happy customers. A strong Shopify referral program turns satisfied buyers into advocates and creates a more...

The Business Case for a Magento Loyalty Scheme: Why Customer Rewards Matter

Customer acquisition costs have skyrocketed over the past decade. While businesses scramble to find new customers, many overlook a more profitable opportunity: turning existing customers into repeat buyers. A well-designed Magento loyalty scheme doesn’t just reward customers—it transforms your entire revenue model. Acquiring a new customer costs 5 times more...

Loyalty Program Strategy

The Ultimate Guide to Vape Shop Loyalty Programs: How to Boost Sales and Customer Retention

In the competitive vape retail market, standing out is more important than ever. With shifting regulations and a constant stream of new products, vape shop owners need a reliable way to keep customers coming back. While discounts can attract new buyers, they often cut into margins and don’t guarantee repeat...

Coupon Abuse Is Costing You More Than You Think – Here’s How Lootly Can Help

For direct-to-consumer brands, discounts and promotions are a powerful tool. A well-timed coupon can be the final nudge a customer needs to click “buy,” boosting conversion rates and driving revenue. But not all redemptions are created equal. As brands lean more heavily on discounting to acquire and retain customers, they...

The Best Magento Loyalty Program Extensions for Scaling Your E-Commerce Business

Building customer loyalty is critical for Magento store owners looking to maximize revenue and reduce acquisition costs. While one-time purchases keep the lights on, repeat customers drive sustainable growth. Magento commerce provides the flexibility to implement sophisticated loyalty programs through specialized extensions, but choosing the right solution can make or...

Choosing the Best Loyalty Solution for BigCommerce: A Deep Dive into Lootly’s Features

BigCommerce store owners face mounting pressure to retain customers while acquisition costs continue climbing. With BigCommerce currently used by 4,653 websites across the internet and holding a detected market share of 0.02%, the platform’s growing user base needs effective tools to build lasting customer relationships. The solution? A robust loyalty...

The Transformative Power of Loyalty Reward Apps for Small Businesses: Building Your Customer Base

As a small business owner, you know your regulars are the lifeblood of your business. They’re the ones who come back week after week, tell their friends about you, and keep the lights on. A joint study by BIA/Kelsey and Manta found that small business owners now generate 51 percent...

Why Lootly Is the Best Customer Loyalty Solution for WooCommerce (and How It Reduces Cart Abandonment)

For most ecommerce managers, cart abandonment is the metric that keeps them up at night. You drive traffic through SEO, you pay for clicks on social media, and you optimize your product pages. Yet, nearly 70% of shoppers load up their cart only to vanish at the last second. The...

Product Release Hub

What’s New in Lootly: Platform Optimizations, Magento Upgrades, and Transparent Points Expiration

It’s been an incredible autumn here at Lootly! We’ve been hard at work behind the scenes engineering upgrades that eliminate friction for your shoppers and give you more granular control over your loyalty program. From a major infrastructure move to game-changing checkout widgets for Magento, here is everything we’ve delivered...

What’s New in Lootly: VIP Retention Reminders, Smarter Campaigns + Payment Controls

Most loyalty programs don’t lose VIP customers because the tier stopped being valuable — they lose them because nobody told the customer it was about to expire. By the time you notice the drop-off, they’ve already stopped shopping. This update is built around that exact problem, plus a handful of...

What’s New in Lootly: WooCommerce v1.47: Less Friction, More Redemptions + platform optimizations

Most loyalty programs don’t lose customers at sign-up — they lose them at the moment of redemption. A clunky checkout, an extra step, a coupon code that has to be copied and pasted: that’s where the drop-off happens. Version 1.47 of the Lootly WooCommerce plugin is built around that exact...

August 2021 Release Notes

Overview We are happy to introduce over 10 exciting new features and 6 new integrations to the Lootly platform in our August 2021 release notes. Thank you for your continued support of Lootly!  Table of Contents   Due to the size of this release, we are breaking down updates by...

Introducing Lootly Affiliate Marketing, the best way to boost revenue in one seamless experience.

Today is a big day for Lootly. Over the last 14 months, our team has been working to introduce a new product that made it easier for eCommerce brands to combine their marketing technology under one platform. I’m so excited to introduce you to our new product – Affiliate &...

April 2024 Release Notes

April 2024 Release Notes Overview We are happy to introduce over 20 exciting new features and 5 new integrations to the Lootly platform in our April 2024 release notes. This release is a bit larger than usual, since we transitioned to doing quarterly email releases in 2024 which go over...

Affiliate Program

Getting Started with Referral Marketing: The Basics

Referral marketing turns satisfied customers into a trusted growth channel by rewarding them for recommending your brand. This guide covers how referral programs work, their benefits, how they differ from affiliate marketing, and the key elements of success. It also includes examples from Dropbox, Airbnb, and Tesla, a step-by-step launch...

Affiliate Marketing vs Referral Marketing: How to Know Which One is Right for Your Business?

Performance-based marketing has become a cornerstone of modern e-commerce strategy. Rather than spending heavily on traditional advertising with unpredictable outcomes, businesses are embracing models that reward measurable results. Two of the most effective strategies are affiliate marketing and referral marketing. Both leverage trusted voices to drive sales, but they function...

All about affiliate program cookie window – how long should you set the cookie period?

The cookie window in the affiliate program is one of the most important things you’ll want to strategize when setting up your affiliate program rules.  This is essentially the time period during which someone who clicks the affiliate link has to make a purchase before that purchase is no longer...

Affiliate Program Incentives: How to choose the right program rewards

If you haven’t yet launched an affiliate program for your ecommerce business, it’s time to start thinking about it.  When it comes to making purchasing decisions, influencers and content creators as well as branded content are becoming a huge factor in the decision making process for people.  According to a...

Affiliate Tracking Software: How to choose the right one for your program

If you’re planning to launch an affiliate program for your brand or have already launched one, you need to consider using affiliate program tracking software.  Tracking affiliate sales is essential for the success of the affiliate program because of a few reasons: affiliates’ sales get properly attributed and their rewards...

The Ultimate Guide to Starting a Successful Affiliate Program for Your Ecommerce Brand

If you are looking for new, more cost-effective ways to acquire new customers, promote our brand and drive more sales to your store, it may be worth exploring affiliate programs for ecommerce.  Affiliate marketers are becoming super popular, especially now with the rise of social media. Bloggers, influencers and anyone...

Case Studies

eCommerce Tips

Loyalty Program Strategy

Product Release Hub

Affiliate Program

Grow your brand with Lootly

Whether you are looking to acquire new customers, increase customer loyalty, or drive new DTC subscriptions, Lootly’s retail loyalty program software can help growing B2B, B2C, and D2C businesses.

Trusted by 3,000+ of the world’s leading brands

See why these global brands made the switch.

Request a Demo