Cannabox’s must haves were: easy integration with Woocommerce, better user interface that will align and support the overall user experience on their site and most importantly, the option to send automated emails to customers to notify them of their rewards.
Lootly stood out from the rest of the options they researched because it offers all the things they needed to deploy their ideal program: smooth integration with Woocommerce, customizable interface and competitive price.
Cannabox went with the standard deployment method and the one we highly recommend: floating program widget on all pages, so that the program is always visible and accessible for customers. This method also supports the overall shopping experience from various aspects: whether you’re aiming at attracting new customers or motivating existing customers to take advantage of your program and place another order.
The widget is customized to fit the site’s branding and they also have deployed a rewards page that explains the overall offer.
Aligned with their goals, they offer a points and rewards program with lots of earning and spending actions, as well as a referral program that is designed to attract new customers and also increase the repurchase rate.
When they first introduced the loyalty program to their customers, Cannabox made sure they won't lose their previous point balance by importing the data into Lootly, and then sent them an email to introduce the new system they implemented for their ease of use.
Lootly integrated seamlessly with our Woocommerce site, and that was super important. Also, the floating widget on all pages is a great way to expose the program to a much wider audience.